Atlantis Realty Management and Investments LLC

Privacy Policy

Last Updated: April 29, 2026

This Privacy Policy describes how Atlantis Realty Management and Investments LLC (doing business as Atlantis Realty Management) ("we," "us," or "our") collects, uses, stores, and shares your personal information when you use our services ("Services"), including when you:

• Visit our website at atlantisrealty.management or any website of ours that links to this Privacy Policy
• Submit an inquiry, contact form, or appointment request regarding property management services
• Communicate with us via SMS/text message, email, or phone
• Engage with us through any related sales, marketing, or follow-up communications

We are committed to complying with the Telephone Consumer Protection Act (TCPA), the California Consumer Privacy Act (CCPA), the Florida Digital Bill of Rights (FDBR), the General Data Protection Regulation (GDPR), and other applicable data protection laws.

Questions or concerns? Contact us at [email protected]. If you do not agree with this policy, please discontinue use of our Services.

1. What Information Do We Collect?

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you submit an inquiry, request a consultation, schedule an appointment, or otherwise contact us. This may include:

• Full name
• Phone number(s)
• Email address
• Mailing address
• Property address(es) you own or manage
• Details about your short-term rental property (type, size, location, current management status)
• Communication preferences
• Any additional information you choose to share in your inquiry or during consultations

SMS/Text Message Communications

When you communicate with us via SMS/text message through our GoHighLevel (GHL)-powered messaging system, we collect and store:

• Your mobile phone number
• The content of text messages sent and received
• Timestamps of communications
• Opt-in and opt-out records

How You Opt In to Receive SMS Messages. You may opt in by:

• Web Form Consent: Submitting your phone number through any contact, inquiry, or appointment form on atlantisrealty.management and checking an explicit SMS consent checkbox; or
• Initiating SMS Contact: Sending a text message directly to our number, which constitutes your express written consent to receive SMS communications from us.

Your consent to receive SMS messages is not a condition of using any of our services.

We do not sell, rent, or share your opt-in information or phone number with third parties for their marketing purposes.

AI-Assisted Communications

We may use artificial intelligence (AI) technology, including tools integrated within our GoHighLevel CRM platform, to assist with client communications such as SMS messages, emails, and appointment follow-ups. AI-generated responses may be used to answer common questions, send reminders, and provide general information about our services. A member of our team oversees AI-assisted communications and is available for complex matters.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device information and operating system
• Referring URLs
• Pages viewed and actions taken on our website
• Date/time stamps of your visit

2. How Do We Use Your Information?

We process your information for the following purposes:

• To respond to your inquiry and provide consultations. We use your contact information to respond to questions about our property management services.
• To schedule and manage appointments. We use your information to book, confirm, remind, and follow up on consultations with our team.
• To send SMS communications. We send appointment confirmations, reminders, and follow-up messages via SMS to the phone number you provide, in accordance with your opt-in consent.
• To provide information about related services. Where you have expressed interest, we may send information about Hostvana.io, a property management software platform affiliated with our company.
• To improve our services and website. We may use anonymized and aggregated data to understand how visitors interact with our website and improve our offerings.
• To comply with legal obligations. We may process your information as required by applicable law, regulation, or legal process.

3. SMS Program Details

Detail	Information
Business Name	Atlantis Realty Management and Investments LLC
SMS Sender Number	+1 (321) 373-7171
Message Types	Appointment confirmations, reminders, service follow-ups, property management information, Hostvana.io information (where interest has been expressed)
Message Frequency	Up to 5 messages per month under normal circumstances
Carrier Charges	Standard message and data rates may apply
Opt-Out	Reply STOP to any message to unsubscribe
Help	Reply HELP to any message, or contact [email protected] / (321) 405-3254
Data Sharing	Opt-in data and phone numbers are never sold or shared with third parties for marketing

4. Legal Bases for Processing

We process your personal information only when we have a valid legal basis to do so:

• Consent — Where you have given us explicit permission, such as opting in to SMS communications. You may withdraw consent at any time.
• Performance of a Contract — Where processing is necessary to fulfill a service agreement or consultation arrangement.
• Legitimate Interests — Where processing is reasonably necessary for our business operations, provided those interests do not override your rights.
• Legal Obligations — Where processing is required to comply with applicable laws or regulations.

5. When and With Whom Do We Share Your Information?

We do not sell your personal information. We may share your data only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business. We share personal data only to the extent necessary for them to perform their services:

• GoHighLevel (GHL) — CRM, SMS/email automation, and appointment scheduling platform
• Twilio — Underlying SMS/messaging infrastructure (via GHL)
• Stripe — Payment processing (if applicable)
• Google Cloud Platform / Google Workspace — Infrastructure, email, and calendar services

Business Transfers

We may share or transfer your information in connection with any merger, sale, financing, or acquisition of all or part of our business.

Legal Requirements

We may disclose your information where required by law, court order, governmental request, or to protect the rights and safety of our company, clients, or others.

6. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our site.

• Essential Cookies: Required for the site to function properly.
• Analytics Cookies: Used to count visits and measure site performance. Data is anonymized.
• Log Data: Our servers may automatically record IP addresses, browser type, and timestamps. Technical logs are retained for up to 90 days.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. How Long Do We Keep Your Information?

Data Type	Retention Period
Inquiry and contact records	Up to 3 years from last interaction
SMS/text message records	Up to 2 years from last communication
Email communications	Up to 2 years from last communication
Appointment records	Up to 3 years
Marketing/follow-up data	Until consent is withdrawn or you unsubscribe
Technical logs	Up to 90 days

8. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure. You should only access our Services within a secure environment.

9. Do We Collect Information from Minors?

We do not knowingly collect data from or market to individuals under 18 years of age. By using our Services, you represent that you are at least 18. If you believe we have inadvertently collected data from a minor, please contact us at [email protected] and we will promptly delete it.

10. Your Privacy Rights

Florida Residents

Under the Florida Digital Bill of Rights (FDBR), Florida residents have the right to access, correct, and delete personal data, and to opt out of the sale of personal data and targeted advertising.

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, to request deletion, and to opt out of the sale or sharing of personal information. We have not sold personal information in the preceding twelve (12) months.

EEA, UK, and Switzerland Residents (GDPR)

You have the right to:

• Access a copy of your personal data
• Correct inaccurate or incomplete data
• Request erasure of your personal data (subject to legal obligations)
• Receive your data in a structured, machine-readable format (data portability)
• Restrict or object to certain processing activities
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

All Users — Withdrawing SMS Consent

You may withdraw your consent to receive SMS messages at any time by replying STOP to any message from us. This will not affect the lawfulness of any processing that occurred prior to withdrawal.

11. Do-Not-Track Signals

No uniform technology standard for recognizing Do-Not-Track (DNT) signals has been finalized. We do not currently respond to DNT browser signals. If a standard is adopted that we are required to follow, we will update this policy accordingly.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be indicated by a revised "Last Updated" date at the top of this page. Material changes will be communicated by prominently posting a notice on our website or by direct notification.

13. Contact Us

To exercise your privacy rights, ask questions about this policy, or request access, correction, or deletion of your personal data:

Atlantis Realty Management and Investments LLC
2403 Sea Ave
Melbourne, FL 32903
United States

Email: [email protected]
Phone: (321) 405-3254
SMS Line: +1 (321) 373-7171

© 2026 Atlantis Realty Management and Investments LLC. All rights reserved.